About Billplz
Updated an hour ago
This article explains what Billplz is, what products it offers, and how it fits into your payment workflow, including supported payment methods, membership plans, and security standards.
Billplz is a Malaysian payment gateway that helps businesses collect and disburse payments online. Founded in 2012, Billplz connects merchants directly to Malaysia's financial infrastructure, enabling payment collection via FPX, debit/credit cards, and e-wallets, as well as API-driven disbursements through Payment Order.
What Billplz does
Billplz has two core products: Collection to accept payments, and Payment Order to disburse funds. FPX, card payments, and DuitNow QR are activated by default on Collection, no separate application required. FPX transactions use a flat fee (not percentage-based), and collections are paid out the next business day.
Core capabilities include:
- Collection: Accept payments via FPX online banking, debit/credit cards (Visa, Mastercard), DuitNow QR, and e-wallets. Send bills via email or link from the dashboard, no code required
- API integration: Integrate Billplz into your platform using the REST API or official plugins for WooCommerce, Shopify, EasyStore, and more
- Payment Order: Disburse funds programmatically to multiple bank accounts (for commissions, payouts to agents, vendors, etc.)
- Split Rule: Automatically split each payment between multiple accounts at the point of collection
Billplz also offers Catalog, a separate storefront tool for selling products online. Visit catalog.billplz.com for more information.
Payment methods supported
Billplz supports FPX online banking, debit/credit cards (Visa, Mastercard), DuitNow QR, e-wallets, and instalment plans (buy now, pay later). Supported payment methods and applicable fees vary by membership plan. See the Billplz pricing page for current rates.
Membership plans
Billplz offers three membership tiers:
- Basic: Free to start. Pay only per transaction. Suitable for most small and growing businesses.
- Standard: Annual subscription with lower FPX transaction fees. Auto-renew available.
- Enterprise: Custom pricing. Includes real-time payout and additional features for high-volume merchants.
For current pricing, see the Billplz pricing page. To check or change your current plan, see Check your current membership plan.
Billplz Credit
Transaction fees are deducted from your Billplz Credit Balance, not from the collection amount. You can reload Credit manually or let the system auto-reload from your daily collection when the balance runs low. For details, see Billplz Credit: overview.
Security and compliance
Billplz secures transactions through industry-certified infrastructure. Key certifications and standards:
- PCI-DSS Level 1: The highest level of card security compliance, verified through annual audits
- Visa Payment Facilitator: Authorized by Visa to process Visa card payments
- PayNet system integrator: Certified to integrate DuitNow and FPX payments directly
- Pekeliling Perbendaharaan Malaysia PS 2.1: Meets Malaysian government payment standards for real-time settlement and transparent pricing
- ISO 27001 / 27017 / 27018: Information security, cloud security, and personal data protection standards
- SOC 2 Type II: Independently audited controls for security, availability, and confidentiality
All data in transit is protected with 2,048-bit SSL encryption. Billplz maintains 99.999% uptime with auto-scaling infrastructure and multi-region redundancy.
Team access is managed through Billplz SSO at sso.billplz.com, with support for Two-Factor Authentication (2FA) and role-based organization member permissions.
For full details, see billplz.com/security.
Common issues
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