Manage receipt notifications

Billplz can send automated email receipts to your customers after they complete a payment. You can control customer receipt notifications globally for all your Collections, or set them individually per Collection.

Before you begin

• Customer receipt notifications are enabled by default for all Collections (global setting).
• Customer receipts are sent to the email address provided during checkout.
• Receipts are only sent for successful payments.

Step 1: Go to email notification settings

From your Billplz dashboard, go to Settings > Email Notification.

Step 2: Review your global setting

In the Email Notification section, you'll see the Customer receipt notification toggle. This sends a payment receipt to your customer's email after successful payment.

By default, this toggle is ON for all Collections. This is the global setting — all your Collections will automatically send receipts to customers.

Step 3: Choose your notification approach

You have two options:

Global setting — Keep the toggle ON. All your Collections will automatically send customer receipts.

Collection-level setting — Turn OFF the global toggle here, then enable notifications individually for specific Collections (see Step 4).

Step 4: Set notifications per Collection (optional)

If you turned OFF the global setting and want to enable customer receipts for specific Collections only:

1. Go to Collection from your dashboard.
2. Select the Collection you want to configure.
3. Click Email Notification.
4. Toggle Customer receipt notification to ON for this Collection.
5. Click Save or Update.