Update your merchant logo
Updated 2 weeks ago
Your merchant logo appears on billing pages and payment receipts sent to customers. Adding a logo helps customers recognize your business and makes payment pages look more professional. You can upload, change, or remove your logo at any time.
Before you begin
- You need access to your organization's Settings to update your merchant logo.
- Your logo file must be under 4MB in size.
- Supported file formats: JPG, PNG, GIF, or WebP.
Step 1: Go to Settings
In your Billplz dashboard, click Settings in the sidebar navigation.
Step 2: Open the Contact Details section
In the Account Settings page, scroll to the Contact Details section. Click to expand it if it's collapsed.
Step 3: Upload or change your logo
To upload a new logo:
Click the + icon in the logo upload area. Select your logo file from your computer. The logo appears immediately after upload.
To change your existing logo:
Click Change below your current logo. Select a new logo file from your computer.
To remove your logo:
Click Delete below your current logo. This removes the logo from your billing pages and receipts.
Step 4: Save your changes
Click Save at the bottom of the page to apply your changes.
Your updated logo now appears on billing pages and payment receipts sent to customers.
Common issues
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